Rejected and missing documents
Orders, ASNs, invoices and chargebacks fail silently or are rejected by partners.
VariTec supports and manages EDI across the full trading-partner cycle: orders, pricing and contracts, chargebacks, inventory and sales data, and payments. We onboard partners, monitor every document and resolve failures under agreed service levels, on the EDI platform you use.
Rejected documents lead to delayed shipments, lost chargebacks and manual rework.
Orders, ASNs, invoices and chargebacks fail silently or are rejected by partners.
ASNs, prices and contracts disagree with what was shipped or agreed, leading to disputes and deductions.
New partners, map changes and daily monitoring need more time than internal teams have.
We support and monitor the transactions that move orders, prices, chargebacks, data and payments between you and your trading partners.
| Business flow | Transaction | Name | What we support and monitor |
|---|---|---|---|
| Order to cash | 850 | Purchase Order | Orders received and loaded into ERP |
| 855 | PO Acknowledgment | Acknowledgments sent on time and accurate | |
| 856 | Advance Ship Notice | ASN matches the shipment and serialized data | |
| 810 | Invoice | Invoices accepted without pricing mismatches | |
| Pricing and contracts | 832 | Price/Sales Catalog | Catalog and price updates delivered to partners |
| 845 | Price Authorization | Contract prices loaded and kept current | |
| Chargebacks | 844 | Product Transfer Account Adjustment | Chargeback claims submitted correctly |
| 849 | Response to 844 | Chargeback responses reconciled and followed up | |
| Inventory and sales data | 846 | Inventory Inquiry/Advice | Inventory positions shared accurately |
| 852 | Product Activity Data | Activity data delivered to partners on schedule | |
| 867 | Product Transfer and Resale Report | Resale data reported completely | |
| Payment | 820 | Payment Order/Remittance Advice | Remittances matched to invoices |
Other transactions such as 997, 824 and 812 are supported on request.
Partner requirements, maps, testing and go-live for new and existing trading partners.
Every document followed through processing, with alerts for those that need attention.
Find the cause of each failure, correct data or maps, reprocess and confirm with the partner.
Ongoing support, map changes and partner requests under agreed service levels, with monthly reporting.
Managed services →TransaQD gives visibility of B2B transactions and EDI documents through every processing step. CheQD turns failures into owned cases.