Pharmaceutical supply chain applications · Since 2021

From implementation to managed services, for pharmaceutical supply chains. Strengthened by VSMAART.

We implement, support and manage Serialization, ERP / WMS and EDI, with business intelligence from VSMAART and AI.

Serialization for lines and L4 since 2021US leadership, India delivery centreSupport across US and India time zones
Our services

Supply Chain Application & Managed Services.

One accountable team for the applications that move pharmaceutical product, from first implementation to daily operation.

Implement. Support. Operate.

Supply Chain Application & Managed Services

We implement your supply chain applications, support them after go-live and operate them under agreed service levels, on the platforms you have chosen.

01Implement
  • Assessment and design
  • Implementation and upgrades
  • Migration and integration
  • Validation built in
02Support
  • Tier 2 and Tier 3 incident support
  • Release assessment
  • Partner onboarding
  • Root-cause analysis
03Operate
  • Managed services under SLAs
  • Monitoring and alerts
  • Exception resolution
  • Monthly reporting
How we engage

Project. Managed service. Dedicated team.

Choose the model that fits your need, or combine them.

Project delivery

Defined outcomes, clear milestones

Assessment, implementation, upgrade, migration or validation projects, with a named project manager.

Managed services

Your systems, run by us

Support, monitoring and exception management under agreed service levels, across US and India time zones.

Managed services →
Team augmentation

Specialists who join your team

Serialization SMEs, validation specialists, ERP and EDI consultants, project managers and business analysts, full time or part time.

BUILT FOR THE
PHARMACEUTICAL SUPPLY CHAIN
Manufacturers & CMOsWholesalers & DistributorsPharmacies & Health Systems3PLsSolution Partners
Industry affiliations and certifications

Credibility built into the way we work.

Industry participation and internationally recognised quality and information security standards.

HDA

Industry involvement

GS1 US

Member organisation

ISO 9001:2015

Quality management

ISO/IEC 27001:2022

Information security